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AI IVR Service Provider - IVR Software Solutions by EasyDial

By using EasyDial IVR Service, organizations can gain insights into caller behavior, measure call completion rates, and identify areas for improvement to enhance customer experiences.

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AI IVRS Service Provider & Calling Solutions

Product Overview

AI IVRS Service Provider & Calling Solutions

In today's fast-paced world, businesses are constantly seeking innovative ways to enhance customer experiences and simplify their operations. One such solution that has transformed the way businesses handle customer calls is IVR technology (Interactive Voice Response Systems).

IVR Service Provider i:e; Deepija Telecom presents its advanced IVRS Calling Solution, designed to transform customer interactions and optimize call management. With this advanced ivr software in place, businesses can easily handle high call volumes without compromising on quality or efficiency.

Gone are the days of customers waiting endlessly on hold; the IVR Call Center Solution significantly reduces waiting time, ensuring a seamless and prompt response for every caller. IVR technology utilizes features like voice recognition to route calls to the appropriate department or live agent based on the caller's needs. This not only improves customer service but also frees up agents to handle more complex inquiries.

Product Features

Features of IVR Service Solution

Multi-Tasking

Multi-Tasking

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Additionally, the IVRS Solution offers multitasking and multi-threading facilities, allowing for the simultaneous handling of 4 analogue channels, 30 digital channels, or more channels.

Automatic Connection

Automatic Connection

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First, detecting an incoming ring, and then automatically establishing a connection in response to the ring signal.

Adaptable

Adaptable

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Moreover, the solution is highly efficient and reliable. It is capable of handling a wide range of tasks. Furthermore, it can adapt to changing circumstances and demands.

Flexibility

Flexibility

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Additionally, work with all types of exchanges on voice lines or trunk lines, in conjunction with any telecom operator of landline networks and cellular phone networks.

Reports

Reports

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Additionally, the solution also provides call statistics and customized reports

ODBC Support

ODBC Support

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Additionally, the solution has ODBC support for accessing all kinds of standard databases.

ODBC Support

Language Support

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Additionally, the solution also offers multiple language support, with user-configurable channel-specific language.