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EasyDial WhatsApp Messaging Solution

WhatsApp Messaging Solution by EasyDial is a powerful tool that helps businesses to communicate and share data more effectively.

EasyDial WhatsApp Messaging Solution
Product Overview
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Product Overview

EasyDial WhatsApp Messaging Solution is the answer of all your whatsapp messaging services queries. It provides an easy platform for communication and data sharing while centralizing this thus simplifying the it process. It accumulates its sources of information and ways of communication ensuring any form of message, notification or data reaches its destined receiver within the organization .However, it is not just a data collection tool but also a messaging platform that integrates communication and information, and thus enhancing business operation efficiency.

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Product Features of WhatsApp Messaging Solution

WhatsApp Integration

WhatsApp Integration

Expanding its advantages, the EasyDial WhatsApp Messaging Solution seamlessly incorporates with WhatsApp facilitating customer interaction and nurturing tailored engagements.

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Read and Unread Notifications

Read and Unread Notifications

Leveraging this insight, the EasyDial WhatsApp Messaging Solution allows you to distinguish between read and unread notifications. This empowers you to prioritize targeted follow-ups and tailor your communication for maximum impact.

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Sending Notifications

Furthermore, the EasyDial WhatsApp Messaging Solution empowers you to send notifications to both customers and teams. This ensures important messages are never overlooked, fostering better communication across the board.

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Notification Failure Analysis

Notification Failure Analysis

Additionally, the EasyDial WhatsApp Messaging Solution offers real-time monitoring and reporting, allowing you to track the delivery status of your messages. Consequently, you can promptly troubleshoot any issues and adjust your messaging strategy as needed.

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Session Monitoring

Session Monitoring

The EasyDial WhatsApp Messaging Solution enables you to track and record customer interactions. As a result, this valuable data provides insights into customer engagement, thus enabling you to refine communication strategies for optimal results.

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Average Chat Timing

Average Chat Timing

The Solution also offers the ability to monitor and analyze the average time spent in customer chats. Consequently, this data sheds light on conversation depth and effectiveness, empowering you to identify areas for improvement in your customer service interactions.

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User Roles and Permissions

User Roles and Permissions

Further enhancing security, the EasyDial WhatsApp Messaging Solution allows you to tailor access and responsibilities for different team members based on their roles within the platform. This ensures only authorized personnel can view and manage sensitive information.

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Reports

Reports

The Solution provides comprehensive reporting capabilities, which includes detailed appointment information and dedicated WhatsApp tracking reports. Moreover, analyzing this data empowers you to gain valuable insights into platform performance, identify areas for improvement, and ultimately refine your communication strategies for maximum effectiveness.

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Notification Delivery Tracking

Notification Delivery Tracking

The EasyDial WhatsApp Messaging Solution also provides detailed insights into message delivery, read status, and any potential issues. This empowers you to gain a clear understanding of message impact and ensure your communications are reaching and resonating with your audience.

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