Robust infrastructure for high uptime
- Ability to route calls from one location to another gives a huge channel pool.
- Database storage at multiple locations for redundancy of backup.
Empower your customer support with the EasyDial Voicebot, hosted on the cloud. This AI-powered solution handles routine inquiries, provides instant responses, and collects data, ensuring 24/7 availability. Enhance customer satisfaction while reducing operational costs with this cutting-edge technology.
The EasyDial Voice Bot is an AI based Voice broadcasting solution that dials customer and engages with them proactively by using Natural Language Processing. Powered by leading AI tools from AWS, Azure & GCP, Customers get the feel of communicating with a live agent. Admin can use the advance web-based monitoring and reporting tools to access the live responses and call recording.
Voice Bot Inbuilt Lead Check feature bifurcates valid or non-valid numbers from a database.
Manages multiple campaigns at a time.
Voice Bot Operates multiple calling lists at a time.
Downloadable instantaneous and dynamic delivery reports.
EasyDial voice Bot Scheduler provides a schedule for broadcast.
Voice bot DNC feature is also available.
100% recording available on the server.
Monitor live ongoing calls and data information.
A Voice Bot can automate important and time-consuming tasks. Whether it is a holiday or employee shortage, the operations of the business will never stop.
By computerizing simple client interactions that do not require live human intervention, they lower resources used and increase contact rates.
Voice Bots are powered by Cloud Engines and can be created in regional languages for specific region customers.
Multiple Voice Bots can be created for different business cases and run simultaneously.