Get Connected With UsSoftware that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one AI-powered customer platform that grows with your business.
EasyDial offers market-leading expertise and real-time communications...
Make Microsoft Teams work for you with Direct Routing service.
Debug your solution with the power of functional and non-functional testing...
We curate interactive, scalable, and robust real-time communications solutions...
We design customized, highly scalable, robust mobile applications...
We design customized, highly scalable, robust mobile applications...
We design customized, highly scalable, robust mobile applications...
Allow your agents to log in from anywhere with an internet connection, providing maximum flexibility and productivity...
Equally distribute calls to available agents using the Automatic Call Distribution feature. With this auto dialer technology...
Supervisors can listen in on live calls and coach in real time, boosting agent performance for better customer...
Detailed and exhaustive reports on agents, calls, and campaigns help in making data-driven decisions for performance...
All call center resources like agents, servers, calls, and campaigns can be monitored live. These tools enable you to quickly identify...
Record all calls (100% recording) for training and monitoring purposes. With easy access to recorded calls, you can review and analyze...
Experience how we use our customer experience excellence as a catalyst for business transformation
Our platform unifies all communication channels into a single interface, ensuring agents access customer histories and preferences in real time.
The app operates on a subscription-based model with pay-as-you-grow pricing, eliminating upfront infrastructure costs.
Yes! Our APIs and pre-built connectors enable plug-and-play integration with major CRMs like Salesforce, Zendesk, and HubSpot.
We use end-to-end encryption, GDPR/CCPA compliance protocols, and multi-layered access controls.
AI-driven chatbots, automated ticket prioritization, and smart knowledge bases empower agents to resolve issues faster.
Teams can go live in under 24 hours with browser-based access and no hardware installations.
Our auto-scaling cloud infrastructure dynamically allocates resources to handle surges.
Dashboards track KPIs like wait time, resolution rates, and agent performance.
